Park Royal Cancun

Boulevard Kukulcan Km 12.5 Cancun 77500 Mexico, Cancun, Mexico, 77500show map
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Highlights
8
FabulousBased on  172 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Mexico

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Overview

Offering view over Plaza Caracol, which is 3 km away, Park Royal Cancun is a comfortable hotel featuring a tennis court, a sauna and a solarium. Residing in a 6-story building, the hotel was opened in 1983 and renovated in 2007.

Park Royal Cancun Hotel lies near the sandy beach.

Shopping centers, a shopping village and stores are also set close by.

The hotel enjoys a major location within 20 minutes' drive from Cancun International airport.

Rooms

The property comprises 289 individual rooms appointed with individual climate control, high-speed internet, a private safe, flat-screen television and a microwave. Many guestrooms offer views of the Caribbean Sea. For more comfort a shower, a hairdryer and a spa bathtub are provided.

Eat & Drink

Those staying at Park Royal Cancun Hotel can sit down to a hot breakfast. Italian dishes are served in the large restaurant on site. Guests can unwind in the Poolside Snack bar with a favourite drink. Serving a wide assortment of dishes, MB are about 550 meters from the property.

Services

The on-site comforts include free self parking, an elevator and a souvenir shop.

Relax

Along with a wellness center, a treatment room and a steam room the hotel offers steam baths and relaxing massage. Windsurfing, kayaking and boating as well as fitness classes, a gym and aqua fitness will help travelers keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Wireless internet is available in the entire hotel for additional charge.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2007.  Number of floors:   6.  Number of rooms:   289.

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Facilities
Paid Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour check-in

24-hour reception

24-hour security

Food/ Drinks

Poolside snack bar

Coffee/Tea in lobby

Restaurant buffet

Swim-up bar

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Exercise gym

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Exercise gym
  • Kayaking
  • Wind surfing
  • Snorkeling
  • Boating
  • Aqua fitness
  • Tennis court
  • Beach volleyball
  • Table tennis
  • Fishing

Services

  • Paid airport shuttle
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Bell staff/Porter

Dining

  • All inclusive
  • Continental breakfast
  • Restaurant buffet
  • Swim-up bar
  • Poolside snack bar
  • Snack bar
  • Coffee/Tea in lobby
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Board games
  • DVDs/ Videos for children
  • Children's pool
  • Water slides
  • Children's play area
  • Toys
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Aqua park
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Open-air bath
  • Public Bath

Room view

  • Sea view
  • Lagoon view
  • Resort view

Room features

  • Individual air conditioning
  • Individual heating
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Sitting area
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub shower combination
  • Hair dryer
  • Free toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock
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Good to know
Check-infrom 11 amFREECheck-outuntil 3 pmFREE
Children & extra bedsAll children0 - 12 yearsExtra bedThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
La Isla Shopping MallLa Isla Shopping Mall1000 ft
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The City NightclubThe City Nightclub1.7 mi
Cancun Convention CenterCancun Convention Center1.7 mi
Kukulcan MallKukulcan Mall4000 ft
Mayan MuseumMayan Museum2.7 mi
Backstage TheatreBackstage Theatre5000 ft
Plaza Las AmericasPlaza Las Americas4.6 miAv. Tulum 260
Beto Avila StadiumBeto Avila Stadium5.7 miMza 4 Supmza 21 Av. Circuito Mayapan s/n L 4
Mercado 28 Mercado 28 5.9 minorth of the Coba and Tankah intersection AV. 5 C.20 Y 22 Nte. 29-A
Mercado 23 Mercado 23 5.9 mi CancunMexico
Wet\'n Wild Cancun Wet\'n Wild Cancun 7.0 miBlvd Kukulkan Km. 25 Zona Hotelera
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Getting around
Airports
Cancun International (CUN)9.1 mi
Playa Del Carmen (PCM)39.7 mi
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Reviews
7.8
FabulousBased on  172  reviews

Rating by category:

9.6
Location
8.7
Rooms
10.0
Service
8.7
Dining
  • 10.0
    Exclusive

    The hotel was amazing. I'll recommend it to all my friends. Hotel staff was excelent - friendly, helpful, fast. The rooms were amazing - beautiful and clean. The food was very tasty everyday. If I return to Cancun it 'll be this hotel.

    1.) There was only 1 PC with internet connection. It was not for free. I travelled for weeks via Mexico and at every hotel they had PC with internet connection for free. There wasn't any printer connected to this PC. I would suggest to have more PCs with internet connection and printer connected for free. 2.) The Safe in a room was also not for free. It is a little bit suprising to find out at the end of the stay that the price for a room doesn't inlude also the price for the safe. Quite funny.

  • 6.6
    Good

    The beach is amazing. The rooms are ok and also the comforts.

    The restaurant aren't so good. Topless isn't admitted because it is considered a "family hotel" even if there are no laws about it in Mexico.

  • 8.2
    Fabulous

    The beach is beautiful and the variety of food is quite good. Staff was always very courteous

  • 10.0
    Exclusive

    I liked the location and the food was realy good at both restaurants. The staff was helpfull and friendly. It was clean and comfy.

  • 8.2
    Fabulous

    It's right on the beach and right in the middle of everything

    Feels a bit outdated, needs to be modernized

  • 2.0
    Guest rating

    Beautiful beach to play on. The staff was incredible. Very friendly and attentive. The stand out employees for us were Marcel and Felix, the best waiters in the buffet. Lorenzo in the Italian restaurant. Jaime the bartender at the upper pool. Itsel had a great sense of humor. But BENNY was the man! That guy does everything. Super friendly!

    There was construction going on during this visit, which restricted us from certain areas, making everyone travel through the buffet to get to the other side of the property.

  • 10.0
    Exclusive

    Staff was very helpful and location right on the beach was amazing!!!!!!!

    Inconvenient that the pools closed at 8-9pm...

  • 8.2
    Fabulous

    Food is excellent. Staff is really nice.

    No food under the all inclusive services after 10:30pm.

  • 6.6
    Good

    The terrace of my suite would have been very nice, had it been facing the ocean.The first suite offered was on the ground floor and the promised (on your website) view of the ocean or lake view was a panoramic view of a parking lot!

    I literally had to go to war to get moved to a higher floor. The reception staff was fairly hostile. Promised internet in the lobby was down for three of my four days there. Food was repetitive and mediocre. Activities (like fitness class) did not follow the schedule and there was no apology for these departures, not even reliable information.

  • 10.0
    Exclusive

    Friendly staff who worked very hard in every department from the waiters to the gardeners. Good selection of food in the main restaurant with the option of dining in the Italian one (booking required) plus snacks outside the dining hall and a burger/hotdog area (food is served from 7am till 1030 pm you will not starve!!). The bars serve local and brand named drinks with help yourself fruit water drinks. The 2 pool areas were kept very clean and the elevated one was quieter. On the beach there are plenty of sunbeds with shades and it is picture perfect. A lifeguard is on duty and keeps you informed whether it's safe to swim or not. The hotel tour office will help show what is on offer to do, aquaworld have a salesdesk by the pool and I'd recommend the diving package deal plus we also did the caverns which was fabulous. There is a small Mayan ruin for a bit if local culture. Xplortravel.com was a great day out ziplining, swimming in caves, driving an amphibious vehicle! Our stay was in low season which still had great weather but meant there were always sunbeds etc, dont think I'd go in peak season.

    On arrival there are reps trying to arrange an appointment with you to join the travel club. They don't always remember that you have already said a polite no!

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Highlights
8
FabulousBased on  172 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Mexico

Use Badge
Good to know
Check-infrom 11 amFREECheck-outuntil 3 pmFREE
Children & extra bedsAll children0 - 12 yearsExtra bedThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Cancun International (CUN)9.1 mi
Playa Del Carmen (PCM)39.7 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
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Rooms and Guests
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